Privacy Policy

1. Introduction

Akashic Edge ("we," "our," or "us") operates the akashicedge.com website and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Account Information

When you create an account, we collect your email address and authentication credentials through our authentication provider (Clerk). We do not store passwords directly.

Usage Data

We automatically collect information about how you interact with our platform, including:

• Pages visited and features used
• Search queries and Historian questions
• Device type, browser, and operating system
• IP address and approximate location

Payment Information

Payment processing is handled by Stripe. We do not store credit card numbers or sensitive payment details on our servers. We receive only transaction confirmations and subscription status from Stripe.

Categories of Personal Information (CCPA)

For California residents, here are the categories of personal information we collect:

3. How We Use Your Information

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative messages, updates, and security alerts
• Respond to your comments, questions, and support requests
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues or fraud

4. Information Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Third parties that help us operate our platform (Clerk for authentication, Stripe for payments, Sentry for error tracking)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain your account information for as long as your account is active. Usage data is retained for up to 24 months for analytics purposes. You may request deletion of your data at any time by contacting us.

6. Security

We implement industry-standard security measures including encryption in transit (TLS), secure authentication, and regular security audits. However, no method of transmission over the Internet is 100% secure.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing
• Data portability

California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: Request disclosure of personal information collected, used, or disclosed
• Right to Delete: Request deletion of your personal information
• Right to Correct: Request correction of inaccurate personal information
• Right to Opt-Out of Sale/Sharing: See "Do Not Sell" section below
• Right to Non-Discrimination: We will not discriminate against you for exercising your rights

To exercise these rights, contact us at kenton@akashic.app. We will respond within 45 days as required by law.

8. Do Not Sell or Share My Personal Information

We do not sell your personal information. We do not share your personal information with third parties for their direct marketing purposes.

Under the CCPA/CPRA, "sale" and "sharing" have specific definitions. We confirm that we do not:

• Sell personal information for monetary consideration
• Share personal information for cross-context behavioral advertising
• Disclose personal information to data brokers

We only share data with service providers who help operate our platform (see Section 4), and these disclosures do not constitute a "sale" under California law.

9. Cookies

We use essential cookies for authentication and session management. We also use analytics cookies to understand how users interact with our platform. You can control cookie preferences through your browser settings.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

kenton@akashic.app

Akashic Intelligence, LLC
Springfield, Illinois